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CockroachDB Cloud

Single sign-on to console is failing

Partial outage Lasted 11m · started · CockroachDB Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Cloud Console
Down Index
25of 100

What to do

  • Check whether you use CockroachDB Cloud Cloud Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.

    Anything that failed between 2023-10-30 20:25 UTC and 2023-10-30 20:36 UTC may need a replay.
  • Subscribe to CockroachDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cockroachdb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CockroachDB Cloud 2

  1. monitoring

    Due to an upstream provider outage, all authentication methods for the Cockroach Cloud console are failing, other than authenticating via username and password. Existing sessions will continue to work until they time out.

    provider

  2. resolved

    The upstream provider incident has been resolved, and SSO authentication is working again.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-971d47f982

Is CockroachDB Cloud still down?

No, this incident was resolved 2023-10-30 20:36 UTC. For CockroachDB Cloud's live state, see https://down.guide/cockroachdb.

How long did it last?

11m, from 2023-10-30 20:25 UTC to 2023-10-30 20:36 UTC, by the times CockroachDB Cloud posted.

What was affected?

CockroachDB Cloud named Cloud Console.

What caused it?

CockroachDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

CockroachDB Cloud's official status page, https://status.cockroachlabs.cloud, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.