- Level
- confirmed
- Worst impact
- Degraded
- Components
- Content Management API, Content Management API, Web App, Web App
- Regions
- eu
What to do
Check whether you use Contentful Content Management API, Content Management API, Web App, Web App in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 54m it lasted.
Anything that failed between 2026-07-03 09:32 UTC and 2026-07-03 17:26 UTC may need a replay.Subscribe to Contentful's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Contentful 3
- identified
We are seeing elevated errors and latency for some customer requests which are routing through the Frankfurt (FRA) region for Content Management, Preview and the Contentful WebApp. We are working with our upstream CDN provider to mitigate the issue. Customers affected by this can temporarily workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
provider
- identified
Error rates have dropped back down again to normal levels. We are continuing to monitor the situation.
provider
- resolved
We have taken action and error rates have returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-014173955f
Is Contentful still down?
No, this incident was resolved 2026-07-03 17:26 UTC. For Contentful's live state, see https://down.guide/contentful.
How long did it last?
7h 54m, from 2026-07-03 09:32 UTC to 2026-07-03 17:26 UTC, by the times Contentful posted.
What was affected?
Contentful named Content Management API, Content Management API, Web App, Web App in eu.
What caused it?
Contentful hasn't published a root cause. If it does, it shows here.
Where does this come from?
Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.