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Contentful

Issues with full-text search and locale-based publishing for some EU customers

Degraded Lasted 12h 47m · started · Contentful's page

Level
confirmed
Worst impact
Degraded
Components
Content Management API
Regions
eu

What to do

  • Check whether you use Contentful Content Management API in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 47m it lasted.

    Anything that failed between 2026-06-12 07:53 UTC and 2026-06-12 20:40 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 6

  1. identified

    Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.

    provider

  2. identified

    We have resolved the issue for the majority of customers and are continuing working on full resolution.

    provider

  3. monitoring

    We have resolved the issue for all affected customers and are monitoring.

    provider

  4. identified

    A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.

    provider

  5. identified

    We continue working towards full resolution.

    provider

  6. resolved

    We have resolved the issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-28eaa695c8

Is Contentful still down?

No, this incident was resolved 2026-06-12 20:40 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

12h 47m, from 2026-06-12 07:53 UTC to 2026-06-12 20:40 UTC, by the times Contentful posted.

What was affected?

Contentful named Content Management API in eu.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.