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Contentful

Connection issues with the Management and Preview APIs

Degraded Lasted 4h 46m · started · Contentful's page

Level
confirmed
Worst impact
Degraded
Components
Content Management API, Web App
Down Index
22of 100

What to do

  • Check whether you use Contentful Content Management API, Web App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 46m it lasted.

    Anything that failed between 2026-06-18 16:11 UTC and 2026-06-18 20:58 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 6

  1. investigating

    Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.

    provider

  2. investigating

    Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue

    provider

  3. identified

    We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.

    provider

  4. identified

    The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.

    provider

  5. monitoring

    Error rates have returned to normal. We continue to monitor the situation.

    provider

  6. resolved

    This issue is now resolved.

    provider

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Corrections

None so far.

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Questions about DWN-65dca8d73b

Is Contentful still down?

No, this incident was resolved 2026-06-18 20:58 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

4h 46m, from 2026-06-18 16:11 UTC to 2026-06-18 20:58 UTC, by the times Contentful posted.

What was affected?

Contentful named Content Management API, Web App.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.