- Level
- confirmed
- Worst impact
- Degraded
- Components
- Content Management API, Content Management API, Authentication service, Web App, Web App
- Regions
- eu
- Down Index
- 26of 100
What to do
Check whether you use Contentful Content Management API, Content Management API, Authentication service, Web App and 1 more in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 34m it lasted.
Anything that failed between 2026-07-02 07:53 UTC and 2026-07-02 14:27 UTC may need a replay.Subscribe to Contentful's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Contentful 7
- investigating
We are investigating an issues where some customers are seeing increased errors and latency when trying to access Contentful Management and Preview APIs (CMA and CPA) - this issue also affects the Contentful WebApp.
provider
- investigating
We are continuing to investigate this issue. Note: This is mostly affecting customer requests routed through the Frankfurt region.
provider
- investigating
We are continuing to work with one of our upstream CDN providers on resolving this issue.
provider
- investigating
We are continuing to work with our upstream CDN provider on mitigating this issue with traffic routing through the Frankfurt region. Some customers have been able workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
provider
- identified
Traffic has been routed away from the affected POP (FRA) and error rates have dropped as a result.
provider
- monitoring
Routing traffic away from the affected POP (FRA) has been effective in mitigating this issue. We are continuing to monitor the situation.
provider
- resolved
This issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6d870140ee
Is Contentful still down?
No, this incident was resolved 2026-07-02 14:27 UTC. For Contentful's live state, see https://down.guide/contentful.
How long did it last?
6h 34m, from 2026-07-02 07:53 UTC to 2026-07-02 14:27 UTC, by the times Contentful posted.
What was affected?
Contentful named Content Management API, Content Management API, Authentication service, Web App and 1 more in eu.
What caused it?
Contentful hasn't published a root cause. If it does, it shows here.
Where does this come from?
Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.