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Contentful

Issues with Asset uploads from the Contentful WebApp

Degraded Lasted 1h 6m · started · Contentful's page

Level
confirmed
Worst impact
Degraded
Components
Web App
Down Index
19of 100

What to do

  • Check whether you use Contentful Web App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 6m it lasted.

    Anything that failed between 2026-01-14 16:56 UTC and 2026-01-14 18:03 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 4

  1. investigating

    We are currently investigating an issue where customers are unable to upload assets in the Contentful WebApp.

    provider

  2. monitoring

    We have deployed a fix which has resolved the issue with Asset uploads in the WebApp. Customers may need to refresh their page if the file uploads are still not working.

    provider

  3. monitoring

    This issue has been resolved.

    provider

  4. resolved

    Issue resolved. Customers can now upload assets through the web app as usual.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7793ceca72

Is Contentful still down?

No, this incident was resolved 2026-01-14 18:03 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

1h 6m, from 2026-01-14 16:56 UTC to 2026-01-14 18:03 UTC, by the times Contentful posted.

What was affected?

Contentful named Web App.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.