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Contentful

Some customers are experiencing issues logging in

Partial outage Lasted 3h 10m · started · Contentful's page

Level
confirmed
Worst impact
Partial outage
Components
Website
Down Index
31of 100

What to do

  • Check whether you use Contentful Website. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.

    Anything that failed between 2026-05-04 13:20 UTC and 2026-05-04 16:30 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 4

  1. investigating

    Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.

    provider

  2. identified

    We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

    provider

  3. monitoring

    All issues have been resolved, we are monitoring the situation.

    provider

  4. resolved

    The issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7ec3bb69c3

Is Contentful still down?

No, this incident was resolved 2026-05-04 16:30 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

3h 10m, from 2026-05-04 13:20 UTC to 2026-05-04 16:30 UTC, by the times Contentful posted.

What was affected?

Contentful named Website.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.