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Contentful

Customers unable to access Organisation settings

Degraded Lasted 6m · started · Contentful's page

Level
confirmed
Worst impact
Degraded
Components
Web App
Down Index
13of 100

What to do

  • Check whether you use Contentful Web App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6m it lasted.

    Anything that failed between 2026-03-31 14:58 UTC and 2026-03-31 15:03 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 2

  1. monitoring

    We have identified an issue where customers see an error when trying to access organisation settings in the Contentful WebApp. We have already applied a fix and are verifying the results.

    provider

  2. resolved

    We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9606727906

Is Contentful still down?

No, this incident was resolved 2026-03-31 15:03 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

6m, from 2026-03-31 14:58 UTC to 2026-03-31 15:03 UTC, by the times Contentful posted.

What was affected?

Contentful named Web App.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.