- Level
- confirmed
- Worst impact
- Degraded
- Components
- Experience API
- Down Index
- 21of 100
What to do
Check whether you use Contentful Experience API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.
Anything that failed between 2026-08-17 09:05 UTC and 2026-08-17 11:56 UTC may need a replay.Subscribe to Contentful's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Contentful 4
- investigating
We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.
provider
- identified
We have identified the issue and are working with our upstream provider to provide a fix.
provider
- monitoring
We have mitigated the issue and are seeing improvements on the error rates. We will continue monitoring the situation.
provider
- resolved
The incident is resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-97f1a1f1f1
Is Contentful still down?
No, this incident was resolved 2026-08-17 11:56 UTC. For Contentful's live state, see https://down.guide/contentful.
How long did it last?
2h 52m, from 2026-08-17 09:05 UTC to 2026-08-17 11:56 UTC, by the times Contentful posted.
What was affected?
Contentful named Experience API.
What caused it?
Contentful hasn't published a root cause. If it does, it shows here.
Where does this come from?
Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.