- Level
- confirmed
- Worst impact
- Degraded
- Components
- Content Delivery API
- Regions
- eu
- Down Index
- 25of 100
What to do
Check whether you use Contentful Content Delivery API in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 40m it lasted.
Anything that failed between 2026-09-03 07:45 UTC and 2026-09-03 13:25 UTC may need a replay.Subscribe to Contentful's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Contentful 3
- investigating
Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.
provider
- investigating
We are continuing to investigate this issue impacting a subset of customers in the EU.
provider
- resolved
We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9ae6c3daa8
Is Contentful still down?
No, this incident was resolved 2026-09-03 13:25 UTC. For Contentful's live state, see https://down.guide/contentful.
How long did it last?
5h 40m, from 2026-09-03 07:45 UTC to 2026-09-03 13:25 UTC, by the times Contentful posted.
What was affected?
Contentful named Content Delivery API in eu.
What caused it?
Contentful hasn't published a root cause. If it does, it shows here.
Where does this come from?
Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.