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Contentful

Customer's content not surfacing in the Contentful web app

Partial outage Lasted 1h 2m · started · Contentful's page

Level
confirmed
Worst impact
Partial outage
Components
Web App, Web App
Down Index
28of 100

What to do

  • Check whether you use Contentful Web App, Web App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.

    Anything that failed between 2026-04-13 13:02 UTC and 2026-04-13 14:03 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 3

  1. investigating

    Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.

    provider

  2. monitoring

    Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.

    provider

  3. resolved

    The issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e67ae01cd6

Is Contentful still down?

No, this incident was resolved 2026-04-13 14:03 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

1h 2m, from 2026-04-13 13:02 UTC to 2026-04-13 14:03 UTC, by the times Contentful posted.

What was affected?

Contentful named Web App, Web App.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.