Skip to main content
Convex

Account verification/team invite emails not working

Partial outage Lasted 1h 53m · started · Convex's page

Level
confirmed
Worst impact
Partial outage
Components
Free & Starter, Professional, Business
Down Index
37of 100

What to do

  • Check whether you use Convex Free & Starter, Professional, Business. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 53m it lasted.

    Anything that failed between 2026-08-16 23:33 UTC and 2026-08-17 01:26 UTC may need a replay.
  • Subscribe to Convex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=convex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Convex 3

  1. identified

    We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-83eb057861

Is Convex still down?

No, this incident was resolved 2026-08-17 01:26 UTC. For Convex's live state, see https://down.guide/convex.

How long did it last?

1h 53m, from 2026-08-16 23:33 UTC to 2026-08-17 01:26 UTC, by the times Convex posted.

What was affected?

Convex named Free & Starter, Professional, Business.

What caused it?

Convex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Convex's official status page, https://status.convex.dev, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.