Skip to main content
Convex

AI gateway unavailable

Major outage Lasted 1h 4m · started · Convex's page

Level
confirmed
Worst impact
Major outage
Components
AI Gateway
Down Index
42of 100

What to do

  • Check whether you use Convex AI Gateway. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.

    Anything that failed between 2026-09-28 21:09 UTC and 2026-09-28 22:13 UTC may need a replay.
  • Subscribe to Convex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=convex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Convex 3

  1. investigating

    We are currently investigating an issue that makes the AI gateway refuse requests.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a2804b101d

Is Convex still down?

No, this incident was resolved 2026-09-28 22:13 UTC. For Convex's live state, see https://down.guide/convex.

How long did it last?

1h 4m, from 2026-09-28 21:09 UTC to 2026-09-28 22:13 UTC, by the times Convex posted.

What was affected?

Convex named AI Gateway.

What caused it?

Convex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Convex's official status page, https://status.convex.dev, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.