- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 31of 100
What to do
Check whether your product depends on dbt Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 51m it lasted.
Anything that failed between 2026-08-26 15:58 UTC and 2026-08-26 21:49 UTC may need a replay.Subscribe to dbt Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dbt-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from dbt Cloud 4
- investigating
We're investigating an issue with the support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com email that is causing "address not found" errors when trying to contact support. We are investigating further impacts with notifications downstream using this email address. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available. If you need to contact support, please use the support@dbtlabs.com "support@dbtlabs.com": mailto:support@dbtlabs.com email instead.
provider
- investigating
We have deployed a fix for the support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com email that was causing "address not found" errors when contacting support. Support emails to this address are being received now, and we are continuing to investigate additional impact that occurred.
provider
- monitoring
Support emails from and to support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com have returned to its normal state and we are continuing to monitor.
provider
- resolved
The issue has been resolved, and all affected systems are now functioning normally. Between 11 AM Eastern, August 25th, and 12 PM Eastern, August 26th, an issue with the support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com email resulted in customers receiving "address not found" errors or unable to reach this email for support. We have put measures in place to prevent a recurrence and the support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com email has returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fdc1c82b5b
Is dbt Cloud still down?
No, this incident was resolved 2026-08-26 21:49 UTC. For dbt Cloud's live state, see https://down.guide/dbt-cloud.
How long did it last?
5h 51m, from 2026-08-26 15:58 UTC to 2026-08-26 21:49 UTC, by the times dbt Cloud posted.
What caused it?
dbt Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
dbt Cloud's official status page, https://status.getdbt.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.