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Deepgram

Voice Agent API: Google/Gemini LLM errors

Degraded Lasted 1h 34m · started · Deepgram's page

Level
confirmed
Worst impact
Degraded
Components
Voice Agent API: Downstream Providers
Down Index
20of 100

What to do

  • Check whether you use Deepgram Voice Agent API: Downstream Providers. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 34m it lasted.

    Anything that failed between 2026-07-21 13:45 UTC and 2026-07-21 15:20 UTC may need a replay.
  • Subscribe to Deepgram's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=deepgram works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Deepgram 2

  1. investigating

    Starting at 13:45 PM UTC, some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 3:20 PM UTC.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-647ab75e7f

Is Deepgram still down?

No, this incident was resolved 2026-07-21 15:20 UTC. For Deepgram's live state, see https://down.guide/deepgram.

How long did it last?

1h 34m, from 2026-07-21 13:45 UTC to 2026-07-21 15:20 UTC, by the times Deepgram posted.

What was affected?

Deepgram named Voice Agent API: Downstream Providers.

What caused it?

Deepgram hasn't published a root cause. If it does, it shows here.

Where does this come from?

Deepgram's official status page, https://status.deepgram.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.