DeepL is experiencing a problem with Document Translations

What to do

• Check whether you use DeepL in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-09-09 16:55 UTC and 2026-09-09 16:55 UTC may need a replay.

• Subscribe to DeepL's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=deepl works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from DeepL 1

1. resolvedSep 9, 2026, 4:55 PM UTC

   Affected Services: DeepL Apps, DeepL Free - Document Translation, DeepL Pro - API (EU), DeepL Pro - Document Translation, DeepL Pro - Translate Started: Wed, 09 Sep 2026 15:45:00 GMT Last Updated: Wed, 09 Sep 2026 16:55:00 GMT Updates: 15:45:00: We've identified an issue with our Document Translation service leading to a full service outage for the majority of our DocTras customers. We are investigating and will post an update shortly. 16:15:00: We've traced the fault to a routine update in our storage layer. We are investigating possible resolution options and will update shortly. 16:55:00: All systems are now functions correctly and service is fully restored. Apologies for the inconvienence. We will post an RCA document shortly.

   provider

Corrections

None so far.

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