Major Outage

What to do

• Check whether your product depends on DeepL. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-12-05 09:21 UTC and 2025-12-05 09:21 UTC may need a replay.

• Subscribe to DeepL's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=deepl works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

08:59:49: We are currently experiencing an interruption to our website services due to an outage with an upstream provider.

Category: Upstream dependency

Updates from DeepL 1

1. resolvedDec 5, 2025, 9:21 AM UTC

   Affected Services: Accounts & Login, DeepL Web Started: Fri, 05 Dec 2025 08:48:00 GMT Last Updated: Fri, 05 Dec 2025 09:21:16 GMT Updates: 08:48:00: We're currently experiencing a major disruption. Our team is aware and has started investigating the issue. We’ll provide more details as soon as we have them. 08:59:49: We are currently experiencing an interruption to our website services due to an outage with an upstream provider. Please be advised that our API and apps remain fully operational and are not affected by this issue. We are monitoring the situation and will provide updates as soon as possible. 09:21:16: The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.

   provider

Corrections

None so far.

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