Web errors using DeepL services

What to do

• Check whether your product depends on DeepL. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-08-07 09:01 UTC and 2026-08-07 09:01 UTC may need a replay.

• Subscribe to DeepL's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=deepl works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from DeepL 1

1. resolvedAug 7, 2026, 9:01 AM UTC

   Affected Services: DeepL Apps, Accounts & Login, DeepL Web, DeepL Pro - Write, DeepL Pro - Voice for Meetings, DeepL Pro - Voice for Conversations, DeepL Pro - Translate, DeepL Pro - Glossaries, DeepL Pro - Document Translation, DeepL Free - Write, DeepL Free - Translate, DeepL Free - Document Translation Started: Fri, 07 Aug 2026 08:00:00 GMT Last Updated: Fri, 07 Aug 2026 09:01:00 GMT Updates: 08:00:00: This morning, we identified a problem causing site failures for customers attempting to use our products. The issue was related to caching of objects following a routine deployment. We have implemented corrective action and are investigating the exact cause and impact of the problem. 09:01:00: We have traced the caused of the issue to a roll back of a prior release, which was performed yesterday. The release was leading to a low level or errors on specific objects, and was therefore reverted. The roll back appears to have left a number of cached objects in our Content Delivery Network which inteferred with the correct operation of our site in customers browsers, which was detected this morning. These objects were cleared from our CDN this morning, which corrected site behaviour. The team are working on improvemnts to our roll-back mechanism which will prevent a similar problem occuring in future.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.