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Dropbox Sign

Documents page search not listing documents

Degraded Lasted 27m · started · Dropbox Sign's page

Level
confirmed
Worst impact
Degraded
Components
Document signing through Dropbox Sign and Fax
Down Index
18of 100

What to do

  • Check whether you use Dropbox Sign Document signing through Dropbox Sign and Fax. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.

    Anything that failed between 2023-10-18 13:17 UTC and 2023-10-18 13:45 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 2

  1. investigating

    Users may experience their documents not displaying on the Documents page when using search. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    provider

  2. resolved

    This incident has now been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-475b3334ab

Is Dropbox Sign still down?

No, this incident was resolved 2023-10-18 13:45 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.

How long did it last?

27m, from 2023-10-18 13:17 UTC to 2023-10-18 13:45 UTC, by the times Dropbox Sign posted.

What was affected?

Dropbox Sign named Document signing through Dropbox Sign and Fax.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.