Skip to main content
Dropbox Sign

Recent Dropbox Sign Security Incident

Degraded Lasted 14d 23h · started · Dropbox Sign's page

Level
confirmed
Worst impact
Degraded
Components
Send signature requests, API callbacks from Dropbox Sign, Salesforce, HubSpot
Down Index
32of 100

What to do

  • Check whether you use Dropbox Sign Send signature requests, API callbacks from Dropbox Sign, Salesforce, HubSpot. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14d 23h it lasted.

    Anything that failed between 2024-05-01 20:38 UTC and 2024-05-16 19:52 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 2

  1. investigating

    Some customers may be experiencing disruption as the result of a security incident. We sincerely apologize for the inconvenience. Please go here for more information: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-50e2f30c32

Is Dropbox Sign still down?

No, this incident was resolved 2024-05-16 19:52 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.

How long did it last?

14d 23h, from 2024-05-01 20:38 UTC to 2024-05-16 19:52 UTC, by the times Dropbox Sign posted.

What was affected?

Dropbox Sign named Send signature requests, API callbacks from Dropbox Sign, Salesforce, HubSpot.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.