- Level
- confirmed
- Worst impact
- Degraded
- Components
- API callbacks from Dropbox Sign
- Regions
- us
- Down Index
- 26of 100
What to do
Check whether you use Dropbox Sign API callbacks from Dropbox Sign in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 11m it lasted.
Anything that failed between 2023-05-18 04:48 UTC and 2023-05-18 11:59 UTC may need a replay.Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox Sign 2
- monitoring
During our scheduled release, between 2023-05-17 20:48 - 2023-05-18 03:32 UTC we experienced an issue where some API requests were failing when the field length exceeded a certain limit. This issue has now been resolved. We are continuing to monitor the situation. If you have any questions or concerns, please do not hesitate to contact us.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-770dc7cba1
Is Dropbox Sign still down?
No, this incident was resolved 2023-05-18 11:59 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.
How long did it last?
7h 11m, from 2023-05-18 04:48 UTC to 2023-05-18 11:59 UTC, by the times Dropbox Sign posted.
What was affected?
Dropbox Sign named API callbacks from Dropbox Sign in us.
What caused it?
Dropbox Sign hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.