Skip to main content
Dropbox Sign

Some users may not be able to complete Signature Request in Dropbox web

Degraded Lasted 1d · started · Dropbox Sign's page

Level
confirmed
Worst impact
Degraded
Components
Document signing through Dropbox Sign and Fax
Down Index
25of 100

What to do

  • Check whether you use Dropbox Sign Document signing through Dropbox Sign and Fax. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2023-05-02 16:38 UTC and 2023-05-03 17:33 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 3

  1. investigating

    Some users may not be able to complete Signature Request in Dropbox web. We're investigating and working to find a resolution. Thank you for your patience.

    provider

  2. identified

    The issue has been identified and a fix is being implemented

    provider

  3. resolved

    This incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c251c1360e

Is Dropbox Sign still down?

No, this incident was resolved 2023-05-03 17:33 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.

How long did it last?

1d, from 2023-05-02 16:38 UTC to 2023-05-03 17:33 UTC, by the times Dropbox Sign posted.

What was affected?

Dropbox Sign named Document signing through Dropbox Sign and Fax.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.