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Dropbox Sign

Uploading is not working as expected

Degraded Lasted 2h 11m · started · Dropbox Sign's page

Level
confirmed
Worst impact
Degraded
Components
Send signature requests
Down Index
21of 100

What to do

  • Check whether you use Dropbox Sign Send signature requests. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 11m it lasted.

    Anything that failed between 2026-03-02 18:16 UTC and 2026-03-02 20:27 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 3

  1. investigating

    We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-da21b71998

Is Dropbox Sign still down?

No, this incident was resolved 2026-03-02 20:27 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.

How long did it last?

2h 11m, from 2026-03-02 18:16 UTC to 2026-03-02 20:27 UTC, by the times Dropbox Sign posted.

What was affected?

Dropbox Sign named Send signature requests.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.