- Level
- confirmed
- Worst impact
- Major outage
- Components
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes, Embedded signing through Dropbox Sign
- Down Index
- 60of 100
What to do
Check whether you use Dropbox Sign Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce and 5 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.
Anything that failed between 2025-07-02 18:47 UTC and 2025-07-02 19:58 UTC may need a replay.Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox Sign 2
- investigating
We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-dee3e0dd88
Is Dropbox Sign still down?
No, this incident was resolved 2025-07-02 19:58 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.
How long did it last?
1h 11m, from 2025-07-02 18:47 UTC to 2025-07-02 19:58 UTC, by the times Dropbox Sign posted.
What was affected?
Dropbox Sign named Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce and 5 more.
What caused it?
Dropbox Sign hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.