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Dropbox Sign

Some workflows in Forms were not completing as expected for some users

Degraded Lasted 1d 4h · started · Dropbox Sign's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Dropbox Sign. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 4h it lasted.

    Anything that failed between 2023-11-01 16:20 UTC and 2023-11-02 20:50 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 3

  1. monitoring

    Some workflows in Forms were not completing as expected for some users. We identified the issue and a fix has been implemented. We are actively monitoring the fix.

    provider

  2. monitoring

    We are continuing to actively monitor the fix. Thanks for your patience.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e5ceb14dfa

Is Dropbox Sign still down?

No, this incident was resolved 2023-11-02 20:50 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.

How long did it last?

1d 4h, from 2023-11-01 16:20 UTC to 2023-11-02 20:50 UTC, by the times Dropbox Sign posted.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.