Dropbox: Dropbox may not be working as expected

What to do

Check whether you use Dropbox Website, Desktop Application, Mobile Application, API and 6 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.
Anything that failed between 2024-10-23 18:24 UTC and 2024-10-23 18:59 UTC may need a replay.
Subscribe to Dropbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingOct 23, 2024, 6:24 PM UTC
Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
provider
investigatingOct 23, 2024, 6:24 PM UTC
We are continuing to investigate this issue.
provider
monitoringOct 23, 2024, 6:36 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedOct 23, 2024, 6:59 PM UTC
We’re back! Dropbox should be up and running. Thanks for bearing with us.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Dropbox still down?

No, this incident was resolved 2024-10-23 18:59 UTC. For Dropbox's live state, see https://down.guide/dropbox.

How long did it last?

36m, from 2024-10-23 18:24 UTC to 2024-10-23 18:59 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Website, Desktop Application, Mobile Application, API and 6 more in us.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.