Dropbox: Degraded experience on mobile Android users

What to do

Check whether you use Dropbox Mobile Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 14d 18h it lasted.
Anything that failed between 2024-05-24 00:41 UTC and 2024-06-07 19:40 UTC may need a replay.
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investigatingMay 24, 2024, 12:41 AM UTC
Some users may have a degraded experience on mobile Android. We are currently investigating this issue.
provider
identifiedMay 24, 2024, 8:21 PM UTC
Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.
provider
identifiedMay 28, 2024, 5:25 PM UTC
We are continuing to work on a fix for this issue.
provider
resolvedJun 7, 2024, 7:40 PM UTC
This incident has been resolved. Users are advised to download the latest version of the mobile application.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Dropbox still down?

No, this incident was resolved 2024-06-07 19:40 UTC. For Dropbox's live state, see https://down.guide/dropbox.

How long did it last?

14d 18h, from 2024-05-24 00:41 UTC to 2024-06-07 19:40 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Mobile Application.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.