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Dropbox

Desktop installer failing to download

Degraded Lasted 4d 23h · started · Dropbox's page

Level
confirmed
Worst impact
Degraded
Components
Desktop Application
Down Index
25of 100

What to do

  • Check whether you use Dropbox Desktop Application. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 23h it lasted.

    Anything that failed between 2024-11-07 23:31 UTC and 2024-11-12 23:08 UTC may need a replay.
  • Subscribe to Dropbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox 2

  1. investigating

    We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8948242ddb

Is Dropbox still down?

No, this incident was resolved 2024-11-12 23:08 UTC. For Dropbox's live state, see https://down.guide/dropbox.

How long did it last?

4d 23h, from 2024-11-07 23:31 UTC to 2024-11-12 23:08 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Desktop Application.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.