- Level
- confirmed
- Worst impact
- Partial outage
- Components
- DocSend
- Down Index
- 25of 100
What to do
Check whether you use Dropbox DocSend. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.
Anything that failed between 2025-01-22 15:45 UTC and 2025-01-22 15:52 UTC may need a replay.Subscribe to Dropbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox 2
- investigating
DocSend is currently unavailable, we are investigating the issue.
provider
- resolved
Issue is resolved. Customers could have experienced errors or long load times from 14:21 to 14:24 UTC and 15:32 to 15:31 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c219f3c61d
Is Dropbox still down?
No, this incident was resolved 2025-01-22 15:52 UTC. For Dropbox's live state, see https://down.guide/dropbox.
How long did it last?
7m, from 2025-01-22 15:45 UTC to 2025-01-22 15:52 UTC, by the times Dropbox posted.
What was affected?
Dropbox named DocSend.
What caused it?
Dropbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.