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Dropbox

Dropbox.com is not working for some users

Degraded Lasted 8h 30m · started · Dropbox's page

Level
confirmed
Worst impact
Degraded
Components
Website
Regions
apac
Down Index
26of 100

What to do

  • Check whether you use Dropbox Website in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 30m it lasted.

    Anything that failed between 2026-01-22 01:30 UTC and 2026-01-22 10:00 UTC may need a replay.
  • Subscribe to Dropbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox 2

  1. investigating

    Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c7b242751d

Is Dropbox still down?

No, this incident was resolved 2026-01-22 10:00 UTC. For Dropbox's live state, see https://down.guide/dropbox.

How long did it last?

8h 30m, from 2026-01-22 01:30 UTC to 2026-01-22 10:00 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Website in apac.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.