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EasyPost

Elevated error rates and p95 for FedEx rating and label operations

Degraded Lasted 4h 37m · started · EasyPost's page

Level
confirmed
Worst impact
Degraded
Components
FedEx

What to do

  • Check whether you use EasyPost FedEx. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 37m it lasted.

    Anything that failed between 2025-10-27 16:18 UTC and 2025-10-27 20:55 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. monitoring

    FedEx APIs have been returning elevated error rates and slower than normal responses, but look to be recovering. We will continue to monitor.

    provider

  3. monitoring

    FedEx API performance has largely recovered, however error rates are still elevated and we are still experiencing occasional periods of high p95 and rating timeouts.

    provider

  4. resolved

    FedEx API has returned to normal error rates and response times.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1fe8074b26

Is EasyPost still down?

No, this incident was resolved 2025-10-27 20:55 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

4h 37m, from 2025-10-27 16:18 UTC to 2025-10-27 20:55 UTC, by the times EasyPost posted.

What was affected?

EasyPost named FedEx.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.