- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Purolator
What to do
Check whether you use EasyPost Purolator. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 14m it lasted.
Anything that failed between 2025-11-05 17:59 UTC and 2025-11-05 20:13 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 3
- investigating
Purolator has informed EasyPost that their E-Ship Web Services API is currently experiencing an outage and is temporarily unavailable. As a result, users may be unable to access or utilize Purolator services through EasyPost until the issue is resolved. Our team is actively monitoring the situation and will provide updates as new information becomes available.
provider
- monitoring
EasyPost has observed that the majority of requests to Purolator’s E-Ship Web Services API are now completing successfully. Service availability appears to be recovering. We will continue to monitor performance and provide updates if any further issues arise.
provider
- resolved
This incident has been resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2c373c73ae
Is EasyPost still down?
No, this incident was resolved 2025-11-05 20:13 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
2h 14m, from 2025-11-05 17:59 UTC to 2025-11-05 20:13 UTC, by the times EasyPost posted.
What was affected?
EasyPost named Purolator.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.