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EasyPost

Purolator Carrier Outage

Degraded Lasted 4h 5m · started · EasyPost's page

Level
confirmed
Worst impact
Degraded
Components
Purolator

What to do

  • Check whether you use EasyPost Purolator. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.

    Anything that failed between 2026-03-13 20:43 UTC and 2026-03-14 00:48 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 3

  1. investigating

    EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.

    provider

  2. identified

    Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.

    provider

  3. resolved

    Purolator reports that all services have been restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-31639591cc

Is EasyPost still down?

No, this incident was resolved 2026-03-14 00:48 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

4h 5m, from 2026-03-13 20:43 UTC to 2026-03-14 00:48 UTC, by the times EasyPost posted.

What was affected?

EasyPost named Purolator.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.