- Level
- confirmed
- Worst impact
- Partial outage
- Components
- UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
What to do
Check whether you use EasyPost UPS, UPSDAP, UPS SurePost, UPS Mail Innovations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 29m it lasted.
Anything that failed between 2026-07-22 21:07 UTC and 2026-07-23 00:36 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 5
- investigating
We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.
provider
- identified
The issue has been identified as an elevated error rate from UPS APIs for all UPS DAP operations. UPS DAP accounts are experiencing an outage. UPS BYOA accounts are now operating normally.
provider
- monitoring
UPS has implemented a fix and UPS DAP operations are recovering. We are monitoring to confirm full stability. UPS BYOA accounts continue to operate normally.
provider
- monitoring
We are continuing to work toward full recovery of UPS DAP operations. Some customers using EasyPost-provided UPS (DAP) accounts may still experience errors while we complete the final steps to restore service. We are monitoring closely and will confirm once fully resolved. UPS BYOA accounts and other carriers continue to operate normally.
provider
- resolved
UPS DAP operations have fully recovered. Customers using EasyPost-provided UPS (DAP) accounts can once again request UPS rates and create UPS shipments without issue. UPS BYOA accounts and other carriers operated normally. We appreciate your patience while we worked with UPS to resolve this issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3710de774d
Is EasyPost still down?
No, this incident was resolved 2026-07-23 00:36 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
3h 29m, from 2026-07-22 21:07 UTC to 2026-07-23 00:36 UTC, by the times EasyPost posted.
What was affected?
EasyPost named UPS, UPSDAP, UPS SurePost, UPS Mail Innovations.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.