- Level
- confirmed
- Worst impact
- Degraded
- Components
- Webhooks, Asendia USA, USPS Postage Purchases, API, Australia Post, Tracking, Canada Post, Address Verification, DHL eCommerce Solutions, DHL Express, FedEx, FedEx SmartPost, Globegistics, Ontrac, OSM Worldwide, UPS, UPSDAP, UPS SurePost, UPS Mail Innovations, USPS (EasyPost), LSO, Royal Mail, Purolator, DPD UK, CDL Last Mile, Amazon Shipping, Gori, Jitsu, Roadie, UniUni, Veho, Columbus Last Mile, DAI Post, eHub
- Regions
- au, ca, us
- Down Index
- 48of 100
What to do
Check whether you use EasyPost Webhooks, Asendia USA, USPS Postage Purchases, API and 30 more in au, ca, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 28m it lasted.
Anything that failed between 2026-07-23 14:57 UTC and 2026-07-23 22:26 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 15
- investigating
We are investigating the root cause of this issue.
provider
- investigating
EasyPost is experiencing an internal networking issue that is impacting all operations. We are still investigating.
provider
- investigating
We are continuing to investigate the issue and will continue to update this page as we have additional information.
provider
- investigating
We are working with our hosting provider as they investigate connectivity issues to our primary data center.
provider
- investigating
We are continuing to engage with our hosting provider as they investigate connectivity issues to our primary data center.
provider
- identified
The service disruptions affecting EasyPost are caused by an ongoing connectivity issue with our hosting provider. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard Because resolution depends on our hosting provider's recovery, we do not yet have an estimated time to restoration. Our team is actively monitoring and will restore full service as soon as connectivity is recovered. We will post another update within 60 minutes, or sooner if the situation changes.
provider
- identified
The ongoing connectivity issue with our hosting provider is still affecting EasyPost services. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard While waiting for our hosting provider to restore network connectivity to our services, EasyPost is working on bringing selected services back online via our fallback data center.
provider
- identified
We continue to work on restoring selected EasyPost services via our fallback data center. As we address the most critical services, this should address global error rates in addition to restoring the functionality provided by those services.
provider
- identified
EasyPost's hosting provider has notified us that they have identified key network connectivity issues and are hoping to have an update in the next 30 minutes. In the meantime, EasyPost Engineering continues to work on restoring individual services via our fallback data center. We will update the status in the next 30 minutes -- both to update on our service restoration and the overall networking health of our primary data center.
provider
- monitoring
We are starting to see improved service connectivity in our primary data center. We will continue to monitor and update the status as the situation evolves.
provider
- monitoring
Carrier services are starting to recover.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
Network connectivity to our data centers has been fully restored, EasyPost services are operating normally, and system-wide error rates have recovered to normal levels. This disruption was caused by a connectivity issue at our hosting provider, which has since been resolved. EasyPost Engineering will continue to monitor and resolve any effects of the outage. Note that tracking and reporting data may lag due to a backlog of work being processed.
provider
- monitoring
EasyPost services remain fully operational and system-wide error rates are at normal levels. The tracking and reporting data that was delayed during the incident is continuing to catch up as the backlog clears. We are actively monitoring its progress and will confirm once all delayed data has fully processed. Thank you for your continued patience.
provider
- resolved
This incident is resolved. EasyPost services are fully operational. Any data delayed during the incident has been processed.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-56f309bbec
Is EasyPost still down?
No, this incident was resolved 2026-07-23 22:26 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
7h 28m, from 2026-07-23 14:57 UTC to 2026-07-23 22:26 UTC, by the times EasyPost posted.
What was affected?
EasyPost named Webhooks, Asendia USA, USPS Postage Purchases, API and 30 more in au, ca, us.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.