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EasyPost

FedEx: Reduced performance and elevated error rates

Degraded Lasted 2h 53m · started · EasyPost's page

Level
confirmed
Worst impact
Degraded
Components
FedEx, FedEx SmartPost

What to do

  • Check whether you use EasyPost FedEx, FedEx SmartPost. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 53m it lasted.

    Anything that failed between 2026-01-29 15:05 UTC and 2026-01-29 17:58 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 2

  1. identified

    We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

    provider

  2. resolved

    FedEx carrier API performance has returned to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-99d8c059a1

Is EasyPost still down?

No, this incident was resolved 2026-01-29 17:58 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

2h 53m, from 2026-01-29 15:05 UTC to 2026-01-29 17:58 UTC, by the times EasyPost posted.

What was affected?

EasyPost named FedEx, FedEx SmartPost.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.