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EasyPost

DHL eCS Carrier Outage

Major outage Lasted 9m · started · EasyPost's page

Level
confirmed
Worst impact
Major outage
Components
DHL eCommerce Solutions

What to do

  • Check whether you use EasyPost DHL eCommerce Solutions. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9m it lasted.

    Anything that failed between 2025-12-10 16:57 UTC and 2025-12-10 17:06 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 2

  1. identified

    EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b6bc20bf97

Is EasyPost still down?

No, this incident was resolved 2025-12-10 17:06 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

9m, from 2025-12-10 16:57 UTC to 2025-12-10 17:06 UTC, by the times EasyPost posted.

What was affected?

EasyPost named DHL eCommerce Solutions.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.