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EasyPost

Elevated errors with USPS Services

Partial outage Lasted 5h 24m · started · EasyPost's page

Level
confirmed
Worst impact
Partial outage
Components
USPS (EasyPost)

What to do

  • Check whether you use EasyPost USPS (EasyPost). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 24m it lasted.

    Anything that failed between 2026-09-20 16:55 UTC and 2026-09-20 22:19 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 9

  1. investigating

    We are aware of an issue affecting USPS services, where some requests may be returning errors. We have confirmed the problem and our team is actively investigating.

    provider

  2. identified

    We have identified the cause of the elevated errors affecting USPS services. The issue is related to an ongoing USPS maintenance rollout, and we've communicated to them that we are seeing elevated errors. They are investigating to determine if they should rollback or extend the window.

    provider

  3. identified

    The errors affecting USPS services are caused by an issue on USPS's side, which USPS is actively working to resolve. We are in active contact with them as they work to restore normal service. What you may experience: Requests to USPS services may fail or return errors until USPS resolves the issue. Other carriers and services are unaffected. A specific restoration time is not yet available from USPS. We will update as soon as we have one, and no later than our next scheduled update in 30 minutes.

    provider

  4. identified

    We've deployed and verified a fix on our side that reduce the blast radius of this issue. Shipment and rate requests that include USPS Ship along side other carriers are now succeeding normally. USPS Ship service remain affected. USPS Ship is still returning invalid rate data, so requests that require USPS Ship may continue to fail until USPS Ship resolves the issue on their side. We remain in active contact with USPS Ship on the underlying problem. What you may experience: Non-USPS requests should be working normally. Requests that depend on USPS Ship may still fail. A specific restoration time from USPS Ship is not yet available. We'll provide our next update within 30 minutes, or sooner as the situation changes.

    provider

  5. identified

    No change to report at this time. USPS Ship services are still affected. USPS has not yet resolved the invalid rate data on their side, so USPS Ship dependent requests continue to fail the majority of the time.   We'll share our next update within 45 minutes, or sooner if anything changes.

    provider

  6. identified

    USPS Ship services remain affected. USPS Ship requests continue to fail the majority of the time. USPS has confirmed they are actively working on a fix, but no estimated resolution time is available yet. Next update within 45 minutes, or sooner if anything changes.

    provider

  7. identified

    USPS Ship requests continue to fail the majority of the time due to a USPS-side issue. USPS is testing a fix, but no ETA on resolution provided. Next update in 60 minutes, or sooner if anything changes.

    provider

  8. monitoring

    USPS has begun deploying a fix and we are monitoring our systems closely for recovery of USPS Ship. Next update within the hour, or sooner as recovery is confirmed

    provider

  9. resolved

    USPS Ship services have recovered. Rating and shipping requests are now completing successfully.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cca1f4ad31

Is EasyPost still down?

No, this incident was resolved 2026-09-20 22:19 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

5h 24m, from 2026-09-20 16:55 UTC to 2026-09-20 22:19 UTC, by the times EasyPost posted.

What was affected?

EasyPost named USPS (EasyPost).

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.