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EasyPost

Partial Outage for Canada Post

Partial outage Lasted 21h 18m · started · EasyPost's page

Level
confirmed
Worst impact
Partial outage
Components
Canada Post
Regions
ca

What to do

  • Check whether you use EasyPost Canada Post in ca. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 18m it lasted.

    Anything that failed between 2026-05-22 01:18 UTC and 2026-05-22 22:36 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 5

  1. investigating

    Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.

    provider

  2. investigating

    We are in contact with Canada Post and continuing to work to resolve this issue.

    provider

  3. identified

    Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.

    provider

  4. monitoring

    The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.

    provider

  5. resolved

    This incident has been resolved. Canada Post wallet accounts are operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-de613f7fdb

Is EasyPost still down?

No, this incident was resolved 2026-05-22 22:36 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

21h 18m, from 2026-05-22 01:18 UTC to 2026-05-22 22:36 UTC, by the times EasyPost posted.

What was affected?

EasyPost named Canada Post in ca.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.