- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Ontrac
- Down Index
- 38of 100
What to do
Check whether you use EasyPost Ontrac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 45m it lasted.
Anything that failed between 2025-10-05 13:09 UTC and 2025-10-05 14:54 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 4
- investigating
We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e3f6912f96
Is EasyPost still down?
No, this incident was resolved 2025-10-05 14:54 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
1h 45m, from 2025-10-05 13:09 UTC to 2025-10-05 14:54 UTC, by the times EasyPost posted.
What was affected?
EasyPost named Ontrac.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.