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EasyPost

Elevated Error rates with FedEx

Partial outage Lasted 2h 47m · started · EasyPost's page

Level
confirmed
Worst impact
Partial outage
Components
FedEx
Regions
us

What to do

  • Check whether you use EasyPost FedEx in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.

    Anything that failed between 2025-07-18 15:52 UTC and 2025-07-18 18:39 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 4

  1. investigating

    We're seeing elevated error rates with FedEx rating and label buys. We are currently investigating.

    provider

  2. identified

    The issue has been identified and mitigations are being deployed. Error rates are decreasing.

    provider

  3. monitoring

    The mitigation has been fully deployed and error rates have returned to normal. We are continuing to monitor and will update if the situation changes.

    provider

  4. resolved

    EasyPost experienced intermittent issues with FedEx label purchases due a system update. That update has been fully reverted at this time and normal service operations have resumed. The elevated failure rate was present from 10:40am - 12:00pm US/Eastern

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f022366d74

Is EasyPost still down?

No, this incident was resolved 2025-07-18 18:39 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

2h 47m, from 2025-07-18 15:52 UTC to 2025-07-18 18:39 UTC, by the times EasyPost posted.

What was affected?

EasyPost named FedEx in us.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.