- Level
- confirmed
- Worst impact
- Degraded
- Components
- FedEx, FedEx SmartPost
What to do
Check whether you use EasyPost FedEx, FedEx SmartPost. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.
Anything that failed between 2025-08-25 13:28 UTC and 2025-08-25 14:51 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 3
- investigating
We are investigating FedEx API issues with label buys.
provider
- monitoring
Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.
provider
- resolved
FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f2588a2650
Is EasyPost still down?
No, this incident was resolved 2025-08-25 14:51 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
1h 23m, from 2025-08-25 13:28 UTC to 2025-08-25 14:51 UTC, by the times EasyPost posted.
What was affected?
EasyPost named FedEx, FedEx SmartPost.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.