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EasyPost

UPS API Degraded Service

Degraded Lasted 21h 36m · started · EasyPost's page

Level
confirmed
Worst impact
Degraded
Components
UPS, UPSDAP, UPS SurePost, UPS Mail Innovations

What to do

  • Check whether you use EasyPost UPS, UPSDAP, UPS SurePost, UPS Mail Innovations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 36m it lasted.

    Anything that failed between 2025-11-28 17:30 UTC and 2025-11-29 15:06 UTC may need a replay.
  • Subscribe to EasyPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from EasyPost 3

  1. investigating

    EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f6006ed0bb

Is EasyPost still down?

No, this incident was resolved 2025-11-29 15:06 UTC. For EasyPost's live state, see https://down.guide/easypost.

How long did it last?

21h 36m, from 2025-11-28 17:30 UTC to 2025-11-29 15:06 UTC, by the times EasyPost posted.

What was affected?

EasyPost named UPS, UPSDAP, UPS SurePost, UPS Mail Innovations.

What caused it?

EasyPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.