- Level
- confirmed
- Worst impact
- Partial outage
- Components
- UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
What to do
Check whether you use EasyPost UPS, UPSDAP, UPS SurePost, UPS Mail Innovations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9h 53m it lasted.
Anything that failed between 2025-09-21 04:48 UTC and 2025-09-21 14:41 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 3
- investigating
The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.
provider
- monitoring
The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fbffbf091c
Is EasyPost still down?
No, this incident was resolved 2025-09-21 14:41 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
9h 53m, from 2025-09-21 04:48 UTC to 2025-09-21 14:41 UTC, by the times EasyPost posted.
What was affected?
EasyPost named UPS, UPSDAP, UPS SurePost, UPS Mail Innovations.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.