Skip to main content
ElevenLabs

EU Agents disruption in SIP calls

Partial outage Lasted 0m · started · ElevenLabs's page

Level
confirmed
Worst impact
Partial outage
Regions
eu
Down Index
28of 100

What to do

  • Check whether you use ElevenLabs in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-21 17:30 UTC and 2026-10-06 12:51 UTC may need a replay.
  • Subscribe to ElevenLabs's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elevenlabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ElevenLabs 5

  1. investigating

    We're currently investigating disruptions in SIP calls in our EU residency.

    provider

  2. investigating

    We are still investigating. We will continue posting updates as more information becomes available

    provider

  3. investigating

    We are currently still investigating. We will post updates here as soon as more information becomes available

    provider

  4. monitoring

    Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

    provider

  5. resolved

    The issue has been resolved. EU SIP services are operational and stable.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-571183db33

Is ElevenLabs still down?

No, this incident was resolved 2026-10-06 12:51 UTC. For ElevenLabs's live state, see https://down.guide/elevenlabs.

How long did it last?

0m, from 2026-10-21 17:30 UTC to 2026-10-06 12:51 UTC, by the times ElevenLabs posted.

What was affected?

ElevenLabs named in eu.

What caused it?

ElevenLabs hasn't published a root cause. If it does, it shows here.

Where does this come from?

ElevenLabs's official status page, https://status.elevenlabs.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.