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ElevenLabs

Some ElevenAgents calls failed to start

Partial outage Lasted 1h 25m · started · ElevenLabs's page

Level
confirmed
Worst impact
Partial outage
Down Index
38of 100

What to do

  • Check whether your product depends on ElevenLabs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 25m it lasted.

    Anything that failed between 2026-09-18 23:32 UTC and 2026-09-19 00:56 UTC may need a replay.
  • Subscribe to ElevenLabs's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elevenlabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ElevenLabs 5

  1. investigating

    We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.

    provider

  2. monitoring

    The calls are working now.

    provider

  3. identified

    We are still seeing some calls that are failing, our team is currently applying a new fix.

    provider

  4. monitoring

    We have released another fix, the error rate is now down.

    provider

  5. resolved

    The issue has been fully resolved and everything is functional again.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7b1fcca6e6

Is ElevenLabs still down?

No, this incident was resolved 2026-09-19 00:56 UTC. For ElevenLabs's live state, see https://down.guide/elevenlabs.

How long did it last?

1h 25m, from 2026-09-18 23:32 UTC to 2026-09-19 00:56 UTC, by the times ElevenLabs posted.

What caused it?

ElevenLabs hasn't published a root cause. If it does, it shows here.

Where does this come from?

ElevenLabs's official status page, https://status.elevenlabs.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.