- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- us
What to do
Check whether you use ElevenLabs in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 58m it lasted.
Anything that failed between 2026-10-13 09:21 UTC and 2026-10-13 14:18 UTC may need a replay.Subscribe to ElevenLabs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elevenlabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
Our team is actively looking into the cause.Read the postmortem
Updates from ElevenLabs 8
- investigating
We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.
provider
- resolved
Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.
provider
- identified
We’re seeing error rates rise again, so calls may still fail or experience increased latency.
provider
- monitoring
Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.
provider
- identified
We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.
provider
- identified
We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.
provider
- monitoring
Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.
provider
- resolved
The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.
provider
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Corrections
None so far.
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Questions about DWN-c5dfaf1038
Is ElevenLabs still down?
No, this incident was resolved 2026-10-13 14:18 UTC. For ElevenLabs's live state, see https://down.guide/elevenlabs.
How long did it last?
4h 58m, from 2026-10-13 09:21 UTC to 2026-10-13 14:18 UTC, by the times ElevenLabs posted.
What was affected?
ElevenLabs named in us.
What caused it?
ElevenLabs wrote: "Our team is actively looking into the cause." The postmortem: https://status.elevenlabs.io/incidents/01M5FR6XA5QT8Q91QZ1HWJXNZS
Where does this come from?
ElevenLabs's official status page, https://status.elevenlabs.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.