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ElevenLabs

Media not loading across several products

Degraded Lasted 9h 53m · started · ElevenLabs's page

Level
confirmed
Worst impact
Degraded
Down Index
33of 100

What to do

  • Check whether your product depends on ElevenLabs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9h 53m it lasted.

    Anything that failed between 2026-08-24 08:49 UTC and 2026-08-24 18:43 UTC may need a replay.
  • Subscribe to ElevenLabs's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elevenlabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ElevenLabs 6

  1. investigating

    We’re currently experiencing issues loading media across several products, including Studio, Audiobooks, Image & Video, Music and Dubbing. We are actively investigating the cause.

    provider

  2. identified

    We have located the cause of the elevated errors, and we are working on a fix.

    provider

  3. identified

    The error rate has decreased, although the issue has not been fully resolved yet. We are continuing to work toward a complete resolution.

    provider

  4. identified

    We are currently working to deploy a targeted fix to resolve the existing issues of media loading within Studio, Audiobooks, Image & Video, Music and Dubbing. We will pass further updates as we track the deployment of this fix.

    provider

  5. identified

    Work is still underway to release a fix to resolve media loading within Studio, Audiobooks, Image & Video, Music and Dubbing. Until the fix is fully rolled out, common symptoms may include failures when exporting media in Studio, Dubbing, and other products. We'll continue to pass further updates as we track the deployment of this fix.

    provider

  6. resolved

    Our engineers have traced media loading error rates as they have returned to baseline. Studio, Audiobooks, Image & Video, Music and Dubbing products should now functional normally.

    provider

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Corrections

None so far.

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Questions about DWN-f5e5c6af8b

Is ElevenLabs still down?

No, this incident was resolved 2026-08-24 18:43 UTC. For ElevenLabs's live state, see https://down.guide/elevenlabs.

How long did it last?

9h 53m, from 2026-08-24 08:49 UTC to 2026-08-24 18:43 UTC, by the times ElevenLabs posted.

What caused it?

ElevenLabs hasn't published a root cause. If it does, it shows here.

Where does this come from?

ElevenLabs's official status page, https://status.elevenlabs.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.