- Level
- confirmed
- Worst impact
- Degraded
- Components
- Classroom
- Down Index
- 30of 100
What to do
Check whether you use Google Workspace Classroom. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 27m it lasted.
Anything that failed between 2026-08-18 19:03 UTC and 2026-08-18 22:30 UTC may need a replay.Subscribe to Google Workspace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=google-workspace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Google Workspace 4
- service_information
**Summary:** Investigating access issues with Classroom’s new web homepage. **Description:** We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13. Our engineering team is currently working on a potential fix while continuing to investigate the full root cause. We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms:** Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage. **Workaround:** Users should still be able to navigate to other views from the left hand pane of the interface.
provider
- service_information
**Summary:** Mitigating access issues with Classroom’s new web homepage. **Description:** Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2026-08-18 14:00 PDT. We will provide more information by Tuesday, 2026-08-18 14:15 PDT. **Symptoms:** Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage. **Workaround:** Users should still be able to navigate to other views from the left hand pane of the interface.
provider
- service_information
**Summary:** Mitigating access issues for Workspace Admins with Classroom’s web homepage. **Description:** Our engineering has identified the cause and mitigation work is currently underway. The mitigation rollout is expected to take several hours. We will provide more information by Wednesday, 2026-08-19 8:00 PDT. **Symptoms:** Workspace Admins may experience permission errors when accessing Classroom’s web homepage. Remaining Classroom functionality remains unaffected. The Classroom Mobile App and the Classroom API are unaffected by the issue. **Workaround:** All other pages are unaffected and admins can navigate to other pages using the left hand pane on the interface. Workspace Admins can still create classes without any issue. Workspace Admins can also view the courses that they are in by going to https://classroom.google.com/h/tv
provider
- resolved
**Summary** [Mitigated] Access issues for Workspace Admins with Classroom’s web homepage. **Description** The issue with Classroom has been resolved for all affected users as of Tuesday, 2026-08-18 15:30 PDT. From preliminary analysis, the issue was triggered due to a recent change which caused the permission mismatch, our Engineering team has rolled out the fix to mitigate the impact. We thank you for your patience while we worked on resolving the issue. **Symptoms** Workspace Admins may have experienced permission errors when accessing Classroom’s web homepage. Remaining Classroom functionality remained unaffected. The Classroom Mobile App and the Classroom API were unaffected by the issue. **Workaround** None as the issue is resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-22eb182808
Is Google Workspace still down?
No, this incident was resolved 2026-08-18 22:30 UTC. For Google Workspace's live state, see https://down.guide/google-workspace.
How long did it last?
3h 27m, from 2026-08-18 19:03 UTC to 2026-08-18 22:30 UTC, by the times Google Workspace posted.
What was affected?
Google Workspace named Classroom.
What caused it?
Google Workspace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Google Workspace's official status page, https://www.google.com/appsstatus/dashboard, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.