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Grafana IRM

Issues with actions in the Grafana IRM mobile app

Partial outage Lasted 1h 49m · started · Grafana IRM's page

Level
confirmed
Worst impact
Partial outage
Components
Incident Management and Response (IRM)
Down Index
49of 100

What to do

  • Check whether you use Grafana IRM Incident Management and Response (IRM). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 49m it lasted.

    Anything that failed between 2026-06-18 17:01 UTC and 2026-06-18 18:50 UTC may need a replay.
  • Subscribe to Grafana IRM's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-oncall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana IRM 3

  1. identified

    We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.

    provider

  2. monitoring

    We've verified a fix in our staging environment to restore functionality to the mobile app. The fix is currently being deployed to production. Thanks for your patience as we continue to roll this out and monitor the resolution.

    provider

  3. resolved

    This incident has been resolved. Thank you for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2b15f172ec

Is Grafana IRM still down?

No, this incident was resolved 2026-06-18 18:50 UTC. For Grafana IRM's live state, see https://down.guide/grafana-oncall.

How long did it last?

1h 49m, from 2026-06-18 17:01 UTC to 2026-06-18 18:50 UTC, by the times Grafana IRM posted.

What was affected?

Grafana IRM named Incident Management and Response (IRM).

What caused it?

Grafana IRM hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana IRM's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.